Information Technology Services
Voice Mail & Phone Commands
Welcome to the Å·²©ÓÎÏ·¹ÙÍø phone system!
You will need to use 7 to make an outside call.
Examples:
- Local number: 7-1-309-829-0123
- Long distance number: 7-1-217-555-4321
To access your voicemail for the first time, your password will be 1111. You will be asked to change the password or if you want a password.
More information for your phones:
- Mitel 5320 Quick Reference
- Voicemail Option map
- Mitel 6930 Quick Reference
- Mitel 6920 Quick Reference
Phone Commands List
- Accessing Your Mailbox
- Greeting
- Playing Your Messages
- While Listening to a Message
- When you Have Finished Listening to a Message
- Making a Message
- Changing your Passcode
- Quick Messaging
- Transferring an Outside Caller to a Mailbox
- Distribution Lists
- Forwarding calls to cell phone or home phone
Accessing Your Mailbox
-
From your own extension
- Hit the message key, enter password or
- Dial 3499, when prompted enter password
-
From another extension
- Dial 3499 when the greeting starts press *
- Enter your mailbox number followed by the * key
- Enter your passcode when prompted
-
From off campus
- Dial your number, when the greet starts press *
- Enter your passcode when prompted
-or- - Dial 556-3499, enter your mailbox followed by *
- Enter your passcode when prompted
Greeting
First, log into your voicemail. You will press 84 to edit your greeting. Your choices are
- Press C or 2 to change your conditional greeting (busy, call forward, no answer)
- Press P or 7 to change your primary greeting
- Press E to enable your conditional greeting
- Press G or 4 to change your extended absence greeting- R (record), L (listen), E (enable)
- Press 86 to change your name